BPU Offices Closed for President's Day
The administrative offices and customer service lobby of the Kansas City Board of Public Utilities will be closed on Monday, February 20th, 2017 in observance of President's Day. Although BPU’s business offices are closed on holidays, emergency service is available seven days a week, 24 hours per day. For power emergencies, customers should call (913) 573-9522. The water emergency number is (913) 573-9622 from 8:00 AM to midnight on weekdays, and (913) 573-9522 from midnight to 8 AM, and during weekends and holidays.
About BPU BPU’s water department was created in 1909, and its electric utility was operational in 1912. The purpose of the utility, then and to this day, is to provide the highest quality electric and water services at the lowest possible cost. Today the publicly owned utility serves approximately 63,000 electric and 50,000 water customers, primarily in Wyandotte County, Kansas. The mission of the utility and its employees is “to focus on the needs of our customers, to improve the quality of life in our community while promoting safe, reliable and sustainable utilities.”