BPU Recognized for Water System Management Excellence
The Association of Metropolitan Water Agencies (AMWA) recently honored the Kansas City Board of Public Utilities (BPU) with a top water utility management award. BPU was recognized with the “Platinum Award” for Utility Excellence for exceeding the industry association’s Attributes of Effective Utility Management. The AMWA awards spotlight advances and substantial achievements of public drinking water utilities like BPU that lead the nation in their efforts toward sustainability through innovative management practices, executive leadership and employee engagement. “Communities count on their drinking water systems for reliable and adequate supplies of clean, safe water, and those served by these award winners can take pride in their outstanding accomplishments,” said AMWA President Scott Potter.
BPU was recognized specifically for several water improvement initiatives including: valve, hydrant and customer leak detection programs; water treatment plant filter upgrades; water distribution facility maintenance and its Geographic Information Systems; water main and fire hydrant replacement projects; a new four-million gallon water reservoir; and a Maximo asset work order management program.
BPU has initiated a number of programs to ensure industry leading training and understanding of work processes and standards throughout the organization. Moreover, it works continually to improve water services to Wyandotte County and measures overall customer satisfaction by reviewing data from customer satisfaction studies, customer inquiry reports, a cost-of-service study and AEGIS risk assessment.