Job Alert: Early Childhood Mental Health Manager, TFC

Early Childhood Mental Health Manager Reports To: Clinical Director Division: Clinical Services FLSA Classification: Exempt Revision Date: July 20, 2017

Summary of Position Assumes administrative, marketing and supervisory responsibility for the operations and functions of current grant contracts, including fee for service agreements in which ECMH consulation and parenting classes are provided to early childhood learning center staff and parents throughout the metro. Provides supervision to assigned ECMH Specialist staff within the agency. Conducts individual child and classroom observations, consultation, collaboration, intervention planning, modeling and follow up with partner site staff and parents to implement strategies that support best practices for early childhood social/emotional wellness and decrease challenging behavior. Provides support and education to early learning professional site staff to promote self-care, composure and best practice.

Essential Job Results

Effective Relationships: Facilitates a collaborative team approach to program management, creates effective relationships among staff, clients, and community agencies to enhance services to children and families. Creates effective working relationships among staff, assuring open communication by supervising, training, coaching and consulting with assigned Program Staff.

Program Duties: Conducts individual child and classroom observations to support social/emotional development of children and builds capacity of staff and families to address challenging behavior. Consults with partner staff in developing practices that support social emotional development of enrolled children. Collaborates with partner site staff and parents to implement strategies that support best practices for early childhood social/emotional wellness and decrease challenging behavior. Provide support to partner sites in a timely manner for mental health referrals to include focused observation, consultation with staff and parents, intervention plans and follow up, and modeling of interventions with staff and parents in order to support children's development and growth. Completes any mental health paperwork on mental health referrals as outlined in procedures. Provides support and education for early learning staff to promote self-care, composure and best practice in the early learning classroom. On an on-going basis, collaborates with community partners to ensure integration of mental health services and referrals, and to support consultation provided to partner sites. Supports the procedures and timeline outlined for the completion of social emotional screenings for grant contracted and other programs as needed, including scoring, reviewing results, sharing results with partner sites and parents, and contacting parents for follow up on any concerns that are identified. Provides Training and Technical Assistance (T/TA) by telephone and on-site, to family child care providers, center-based teachers and directors, parents and other caregivers, and community stakeholders regarding infant and early childhood mental health and development issues, as needed. Shares educational materials and conducts trainings in the areas of mental well being, social emotional development, and challenging behaviors. Training will be provided to child care professionals, families and community partners, as requested, and may occur at staff meetings and/or parent meetings. Immediately reports safety concerns and potential hazards identified to the Clinical Director. On a monthly basis, performs data collection and reporting to ensure appropriate services are provided for children and families. Utilizes data tracking system for status of mental health referrals.

Hiring & Supervision: Provides leadership and supervision to assigned staff in accordance with agency policies and applicable laws including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance quarterly; rewarding and disciplining employees; addressing complaints and resolving problems in an effective, timely manner.

Strategic Planning: Guides strategic planning to maintain, strengthen and ensure that adequate systems are in place to maintain highest quality of services to children and families in assigned programs. Supports The Family Conservancy’s Strategic Plan and ensures accountability through successful implementation of assigned objectives where applicable. Provides leadership for planning, developing, maintaining, and improving all assigned programs/services, including management and coordination of assigned personnel as they apply to Early Childhood Mental Health.

  • Prepares an annual plan for assigned programs based on the agency’s strategic plan. Reviews and makes recommendations to the Clinical Director regarding staffing patterns and program development for Early Childhood Mental Health programs.

Contracts & Grant Objectives: Achieves contract and grant objectives.

  • Maintains current contracts and grant documents to be retrievalbe within 30 minutes.
  • Maintains at least the past 3 years of contracts and grant documents, unless the funder requires longer retention.

Financial Management: Achieves financial objectives through preparation, analysis, and initiation of corrective actions of assigned programs/services.

  • Prepares an annual budget for assigned programs in a timely manner.
  • Reviews program budget details monthly and makes corrections as needed.
  • Maintains a balanced program budget for assigned programs.

Reporting: Ensures agency reporting requirements and program reporting requirements for all funding sources are met in a timely fashion. Prepares work documentation such as records, grant reports, and correspondence that is accurate, timely, and meets agency standards. Reports program outcomes and data at least quarterly and as required by contracts, grants, and the agency.

Performance & Quality Improvement (PQI): Ensures consistency in service delivery with attention to inclusive practices and integration of component areas. Oversees development, maintenance and evaluation of the programmatic systems which encourage continuous quality improvement. Reports program outcomes and performance and quality improvement (PQI) activities at least quarterly. Responsible for on-going development, maintenance and evaluation of the programmatic systems for assuring accountability in the assigned programs/services. Program evaluation systems will be reviewed yearly. Gathers, analyzes, prepares and disseminates information to the administrative office which provides a basis for the function of program support services and evaluation of programs. Maintains operations by participating in quality and utilization reviews. Coordinates Early Childhood Mental Health programs as assigned with other programs within the agency and other agencies throughout the greater Kansas City community under the direction of the Clinical Director. Ensures program compliance by supervising program goals, objectives, priorities and evaluation criteria. As part of our Performance and Quality Improvement (PQI) process, attends assigned meetings and contributes in a meaningful way.

Confidentiality: Maintains confidentiality of all agency information, consumer nonpublic personal information (NPI) and personal health information (PHI), as well as records directly or indirectly identifying any per¬son currently or formerly receiving services from The Family Conservancy.

Mission: Carries out The Family Conservancy’s Mission: Helping Children and Families Achieve a Lifetime of Success. Ensures agency and program visibility by representing the agency at appropriate community events, seminars, or workshops as assigned.

Other: Resolves consumer, community and personnel issues with assistance from Clinical Director, Vice President of Programs, President/CEO, and legal council. Contributes to the success of the Early Childhood Mental Health program, by developing and maintaining formal and informal relationships with local health department staff, other mental health and health professionals, community organizations, government agencies, business and schools, and other staff. Supervises and supports the development of various educational training materials regarding, mental health, child abuse prevention, domestic violence, parenting education, and behavioral risk reduction program activities, as needed. Assists in providing in-service training for staff and parents, as requested. Maintains clinical professional licensure in Missouri and Kansas. Accepts and responds to assigned 24 Hour Call responsibilities. Maintains professional standards and technical knowledge by a minimum 12 clock hours of annual attendance at educational workshops, reviewing professional publications, informs staff and colleagues of the results of these activities. Attends diversity training yearly. Application of knowledge will demonstrate awareness of the wide spectrum of socioeconomic, ethnic, racial and personal lifestyles/cultures found within the service populations. Employees are expected to apply knowledge gained from diversity training and to act in a sensitive, nondiscriminatory, professional manner. Accepts, uses supervision, direction, consultation to maximize available resources in the completion of work duties. Additional responsibilities will be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization. All job responsibilities will be carried out under the direction of agency policies and procedures.

Required Knowledge, Skills and Abilities: Master’s degree in Psychology, Social Work, Counseling or related field required. Current State License or certification for the profession required. Two years professional experience and expertise in serving the social/emotional and developmental needs of children and their families. Some training in and experience utilizing Conscious Discipline.

Individual must:

  • Possess ability to work with families in a supportive manner throughout the assessment and referral processes.
  • Possess knowledge of treatment strategies in the areas of child behavior management and family crisis intervention.
  • Possess written and verbal communication skills required to interact with mental health and health professionals, vendors, and agencies in a professional manner, developing rapport and enhancing business relationships.
  • Possess working knowledge of community resources.
  • Demonstrate proficiency with Microsoft office applications including Word and Excel.
  • Provide compliance monitoring in a proactive and supportive manner.
  • Possess excellent oral and written communications skills. Demonstrated teaching/training skills.
  • Develop rapport with consumers including children and their parents.
  • Lead and collaborate with a diverse group of staff; serve as a positive role model and team player.
  • Present information to groups and individuals through verbal and written formats.
  • Speak, read, write and hear English to communicate with community members, clients, co-workers and others.
  • Travel to all parts of the facility and other locations and throughout the community.
  • As a visitor in child care settings, must maintain good physical health verified by physician and must be free from tuberculosis.

Preferred Knowledge, Skills and Abilities: Bilingual fluency in written and oral English/Spanish preferred. Prior training and experience utilizing Reflective Supervision with staff preferred. Prior relevant work experience with low income and diverse populations in a community or other relevant setting preferred. Prior experience supervising mental health staff serving children and families preferred. CD I & II Summer Institute Training Completed and experience utilizing Conscious Discipline preferred

Reporting Relationships and Principal Contacts: Reports to the Clinical Director. Principal contacts include Clinical staff, child care providers, children and their parents, and other agency staff. Work involves extensive public contact and collaboration with local health department staff, health and mental health professionals, community organizations, government agencies, business and schools.

Supervisory Responsibility: Supervises the Early Childhood Mental Health Specialists and others as assigned by the Clinical Director.

Americans with Disability Specifications

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift and/or move materials that may weigh up to 40 pounds.

Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employment is contingent upon successful clearance of Criminal, Kansas and Missouri Child/Elder Abuse and Neglect and Sex Offender background investigations.
  • Travel throughout the metropolitan area and counties within the service delivery area is required.
  • Use of hands and fingers involved in work which is preformed through the extensive use of computer systems, email, phone and fax machines, and typewriters.
  • Must have manual dexterity and experience to perform handwritten paper work, recordkeeping, and filing.
  • Employee is required to sit for extended periods with prolonged exposure to computer monitors.
  • Must operate various input/output devices including keyboard and computer “mouse”.
  • Must have sustained concentration, attention to detail, significant problem solving and analytical skills.
  • A cubicle within a larger work area defines workspace.
  • Required occassional evening and weekend hours.

The Family Conservancy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To Apply, upload resume and complete online application at: