Job Alert: Quality Initiatives/Professional Development Program Manager, TFC

Summary of PositionCoordination and oversight of professional development events to address the community gaps in on-going learning and workforce development for early care and education (ECE) providers. This includes but is not limited to, contracted community training, fee for service training, and designated projects. Create systems to grow the capacity of training offered, plan for effective marketing, and identify tools to measure effectiveness. Collaborates interagency, with community partners, and with the early childhood professional community to gather applicable professional development resources and plan needed opportunities for ECE providers. Has strong interpersonal skills and the experience and ability to give constructive, detailed, and strength-based feedback to staff. Can manage the direct supervision of multiple staff while overseeing multiple projects at one time. Authors curriculum and helps design projects as needed to meet the needs of early care and education providers in the community. Provides a safe and healthy environment conducive to learning. Works with considerable autonomy within professional guidelines and The Family Conservancy’s policies and procedures.

Essential Job Results

  • Oversee training coordination, delivery and/or oversight of curriculum and other training as identified by the staff, specific programs designed and funded through community funding streams.
  • Provide direct supervision and support to Training Coordinator and Early Education Professional Development specialists including conducting annual performance appraisals, and assigning and monitoring caseloads.
  • Attend applicable professional development meetings interagency and in the community to collaborate and stay up to date on early childhood professional development.
  • Effectively lead team meetings to share information, coordinate work, and strategize solutions as a team.
  • Communicate regularly with staff being directly supervised by Program Manager to ask questions, give feedback on successes, discuss challenges, and create action plans.
  • Coordinate staff to ensure appropriate participation/delivery of community based, on-site and specialized training.
  • Responsible for overseeing assigned project deliverables including grant reporting.
  • Complete monthly invoicing as applicable on projects and monitor monthly finance sheets as assigned.
  • Ensure compliance with grant agreements, as they apply to professional development programs and opportunities.
  • Write contracts, invoice providers and community partners, and track data for requested on-site training.
  • Plan and oversee family child care provider focus groups to gain stakeholder input on the design of a family child care comprehensive project that will be based on the National Association for Family Child Care standards and the Business Adminstration Scale.
  • Author a family child care comprehensive project utilizing the Quality Initiatives/Professional Development department’s theory of change by October 31, 2017.
  • Communicate regularly with Director of Quality Initiatives to share status of program deliverables, evaluate program, and make recommendations for program development.
  • Work collaboratively with Director of Quality Initiatives to pull together brainstorming ideas of the Quality Initiatives/Professional Development to create annual goals for the strategic plan.
  • Assist Director of Quality Initiatives in collaboration with grant writer to compile needed information and edit proposals for grants as opportunities are available.
  • Research, develop, organize, and implement training opportunities for ECE providers.


  • Effectively utilize agency technology to accomplish tasks. (Microsoft Office Suite; Google Mail, Calendar & Drive; printers/scanners/fax/phone; program specific software including presentation programs, e-Learning, webinar software and Blackboard).
  • Carries out The Family Conservancy’s Mission: Helping children and families achieve a lifetime of success.
  • Supports The Family Conservancy’s Strategic Plan and ensures accountability through successful implementation of assigned objectives where applicable.
  • As part of our Performance and Quality Improvement (PQI) process, attends assigned meetings and contributes in a meaningful way.
  • Maintains confidentiality of all agency information, consumer nonpublic personal information (NPI) and personal health information (PHI), as well as records directly or indirectly identifying any person currently or formerly receiving services from The Family Conservancy.
  • Maintains professional standards and technical knowledge in infant and early childhood mental health and disability eductions and research through annual attendance at educational workshops, reviewing professional publications, informs staff and colleagues of the results of these activities.
  • Attends diversity training yearly. Application of knowledge will demonstrate awareness of the wide spectrum of socioeconomic, ethnic, racial and personal lifestyles/cultures found within the service populations. Employees are expected to apply knowledge gained from diversity training and to act in a sensitive, nondiscriminatory, professional manner.
  • Accepts, uses supervision, direction, consultation to maximize available resources in the completion of work duties.
  • Additional responsibilities will be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization.
  • All job responsibilities will be carried out under the direction of agency policies and procedures.

Required Education & Experience

  • Bachelor's degree in Early Childhood Education or a related field required.
  • Prior experience providing training and supervision required.
  • Minimum of 5 years direct service experience in the early learning field.

Required Competencies & Abilities

  • Demonstrate good interpersonal and communication skills, including the ability to work as part of a team, communicate effectively both orally and in writing, teach and conduct training as needed, and receive and provide feedback Demonstrate proficiency with Microsoft Office applications including Word, Access, and Excel and familiarity with e-mail and internet functions.
  • Demonstrate proficiency with Google docs.
  • Demonstrate the ability to analyze, problems solve and self-initiate.
  • Understand and adhere to training standards for high-quality training opportunities as established by the greater Kansas City Partners in Quality.
  • Understand best practices in adult education.
  • Understand the principles of early childhood development, developmentally appropriate practice, and how young children learn in a variety of settings.
  • Demonstrate excellent skills in organization, balancing priorities, planning and completing reports and projects.
  • Present current information on best practices in Early Education settings to groups and individuals.
  • Collaborate with a diverse group of staff; serve as a positive role model.
  • Demonstrate interpersonal communication skills with adults
  • Understand and respond to compliance and accreditation issues.
  • Possess ability to develop rapport with child care professionals, children and families from a variety of ethnic, cultural, geographic and economic backgrounds.
  • Lead and collaborate with a diverse group of staff; serve as a positive role model.
  • Demonstrate excellent skills in organization, balancing priorities, planning and completing reports and projects.
  • Maintain successful clearance on Criminal, Sex Offender, Medical, and Missouri and Kansas Child Abuse/Neglect Background Screenings.
  • As a visitor in child care settings, must maintain good physical health verified by physician, and must be free from tuberculosis.

Required Language Skills Speak, read, write and understand English to communicate with community members, clients, co-workers, and others.

Preferred Knowledge, Skills, and Abilities Master's degree in Early Childhood Education or related field preferred. Bilingual fluency in written and oral English/Spanish preferred.

Reporting Relationships and Principal Contacts Reports to the Director of Quality Initiatives. Other principal contacts include the Vice President of Programs, other The Family Conservancy’s staff, early childhood professionals, parents, and children, and clientele of the Project’s collaborative community agencies.

Supervisory Responsibility Supervises Early Education Professional Development specialists and the Training Coordinator positions.

Americans with Disability Specifications

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift and/or move materials that may weigh up to 40 pounds.

Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Position requires off-site work; individual must have access to transportation. Travel throughout the facility, metropolitan area and counties within the service delivery area is required.
  • Employment is contingent upon successful clearance of Criminal, Kansas & Missouri Child/Elder Abuse and Neglect, and Sex Offender background investigations.
  • Occasional weekend and/or evening work may be necessary.
  • Use of hand and fingers involved in work which is performed through the extensive use of computer systems, email, phone and fax machines, and typewriters.
  • Must have manual dexterity and experience to perform handwritten paperwork, record keeping, and filing.
  • Employee is required to sit for extended periods with prolonged exposure to computer monitors.
  • Must operate various input/output devices including keyboard and computer “mouse”.
  • A cubicle within a larger work area may define workspace.
  • As an employee working with child care providers, must be free from tuberculosis.

The Family Conservancy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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